Terms of service

Terms of Service

MarketRise — Make Everyday Easier

Effective Date: 19/10/2026

Welcome to MarketRise. These Terms of Service govern your access to and use of our website, products, and services.

By placing an order or using our website, you agree to these Terms of Service, subject to applicable law.

Please read these terms carefully before making a purchase.

1. About MarketRise

MarketRise is  operated by MarketRise Commerce LLC, a United States limited liability company. It is an online retail store offering thoughtfully selected products designed to simplify everyday routines, improve convenience, and make daily life more enjoyable.

Our product categories may include home solutions, beauty and self-care accessories, everyday essentials, and pet accessories.

Our website is powered by Shopify. We work with third-party suppliers and fulfillment partners to process and deliver orders.

MarketRise remains your point of contact for purchases, order inquiries, and customer support.

2. Product Information and Availability

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, and pricing.

Actual product colors may vary slightly depending on your screen settings. Any material differences or limitations will be disclosed where required.

Product availability is subject to change.

If an item becomes unavailable after an order has been placed, we will contact you to offer an appropriate alternative, if available, or cancel and refund the unavailable item.

We reserve the right to correct genuine listing errors and decline or cancel orders where permitted by law. Any payment collected for a canceled order will be refunded.

3. Pricing, Taxes, and Payment

Prices for orders placed through our United States storefront are displayed in U.S. dollars (USD).

Applicable sales taxes, shipping charges, and other mandatory charges, if any, will be disclosed during checkout before you complete your purchase.

Payment must be made through one of the payment methods made available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments are processed through the payment services available on our website.

We may change product prices or promotional offers at any time. Changes will not retroactively alter the agreed price of an accepted order.

4. Orders and Order Confirmation

After placing an order, you should receive an order confirmation at the email address provided during checkout.

The confirmation acknowledges receipt of your order. We may subsequently contact you if additional information is necessary or if an item cannot be supplied.

Customers are responsible for providing accurate shipping and contact information.

If you notice an error in your order details, please contact us as soon as possible. We will make reasonable efforts to assist before fulfillment.

5. Shipping and Delivery

MarketRise serves customers in the United States, including the 48 contiguous states, Alaska, and Hawaii, subject to product-specific shipping availability.

Shipping methods, applicable delivery charges, and any available delivery estimates will be communicated during the purchasing process or in our Shipping & Delivery Policy.

Shipping charges may vary by destination. Additional charges may apply to deliveries to Alaska and Hawaii and will be disclosed before payment.

Orders may be fulfilled and shipped by third-party fulfillment partners, including facilities located outside the customer's state or country.

We aim to process and ship orders within the timeframes communicated to customers.

If we cannot ship your order within the stated shipping period, or within the applicable period required by law where no shipping time was stated, we will provide the required notice and any applicable opportunity to consent to a delay or cancel for a prompt refund.

For further information, please refer to our Shipping & Delivery Policy.

6. Returns, Refunds, and Exchanges

MarketRise does not currently offer standard returns or exchanges for change of mind, personal preference, or items ordered in error.

This does not affect rights or remedies provided under applicable law.

If your order arrives damaged, defective, incomplete, or incorrect, please contact our customer support team.

We encourage customers to report such problems within 30 days of delivery, without limiting any rights that may apply beyond that period.

Depending on the circumstances, we may provide a replacement, missing item, full refund, or partial refund, as appropriate.

If a physical return is necessary, we will provide instructions and an authorized return destination.

Please do not send items to any address without prior authorization.

For further details, please review our Return & Refund Policy.

7. Order Cancellations

If you wish to cancel your order, please contact us promptly.

We will attempt to cancel it before processing or shipment. Once fulfillment has begun, cancellation may not be possible except where required by applicable law.

If your cancellation is accepted, we will issue the applicable refund to your original payment method.

Nothing in these terms limits cancellation rights arising from shipping delays or other protections under applicable law.

8. Customer Accounts and Website Use

You agree to provide accurate information when creating an account or making a purchase.

You are responsible for maintaining the confidentiality of your account credentials and notifying us if you suspect unauthorized account activity.

You may not use our website for fraudulent, unlawful, or otherwise abusive activities.

We may restrict access to accounts involved in misuse, subject to applicable law.

9. Intellectual Property

The MarketRise name, branding, website content, original graphics, and other materials owned by MarketRise are protected by applicable intellectual property laws.

Third-party trademarks, product images, and other licensed materials remain the property of their respective owners.

You may not reproduce or commercially exploit protected website content without the relevant rights holder's permission.

10. Privacy and Personal Information

Your privacy matters to us.

Our Privacy Policy explains how personal information may be collected, used, processed, and disclosed when you interact with our website or purchase products.

We may share information necessary for fulfilling orders with payment processors, shipping carriers, and fulfillment partners.

For additional information, please review our Privacy Policy and the privacy choices available through our website.

11. Product Use and Safety

Customers should follow the instructions, warnings, and intended uses provided with each product.

Products should be used only for their intended purposes and in accordance with applicable safety instructions.

If you believe a product is unsafe or defective, discontinue use and contact our customer support team.

Nothing in these terms excludes any product safety obligations, warranties, or consumer remedies that cannot legally be excluded.

12. Website Availability

We make reasonable efforts to maintain an accessible and reliable shopping experience.

Our website may occasionally be unavailable due to maintenance, technical issues, or events outside our reasonable control.

We do not guarantee uninterrupted website access.

Nothing in this section limits our obligations relating to completed purchases or any rights protected by applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, MarketRise is not responsible for losses arising solely from unauthorized misuse of the website by a customer or from circumstances for which MarketRise is not legally responsible.

Nothing in these Terms of Service excludes or limits liability that cannot lawfully be excluded or limited, including applicable consumer protection rights and remedies relating to defective, misdescribed, or undelivered goods.

14. Applicable Law and Consumer Rights

These Terms of Service are subject to applicable laws governing the transaction.

Customers retain all non-waivable rights and protections available under applicable United States federal and state laws.

Where any provision of these terms conflicts with a mandatory legal requirement, the applicable legal requirement takes precedence.

15. Changes to These Terms

We may update these Terms of Service to reflect changes in our business operations, website features, or applicable requirements.

The updated version will be published on our website with its effective date.

Changes will not retroactively remove rights arising from orders placed under previously applicable terms.

16. Contact Information

For questions about our products, orders, or these Terms of Service, please contact:

MarketRise Customer Support

Email: info@marketrisecommerce.com

Website: marketrise.store

Legal business name: [Insert exact registered company name]

Business mailing address: [Insert verified address where required]

We aim to respond to customer inquiries as promptly as reasonably possible.

Thank you for shopping with MarketRise.

MarketRise — Make Everyday Easier.