Shipping & Delivery Policy

MarketRise — Make Everyday Easier

Operated by MarketRise Commerce LLC

Effective Date: 19/10/26

At MarketRise, we aim to make your shopping experience simple, transparent, and convenient — from checkout to delivery.

Please review our shipping information before placing an order.

1. Where We Ship

MarketRise serves customers across the United States, including the 48 contiguous states, Alaska, and Hawaii, subject to product-specific shipping availability.

Shipping options may vary depending on the product, fulfillment location, and destination.

If a product cannot be shipped to your location, an eligible shipping option will not be available at checkout.

2. Shipping Rates

48 Contiguous United States

Our planned standard shipping offer is free shipping to the 48 contiguous states on eligible orders, as indicated at checkout.

Alaska and Hawaii

Additional shipping charges may apply to orders delivered to Alaska and Hawaii due to carrier availability, transportation requirements, and destination-specific costs.

Any applicable shipping charges will be displayed before you confirm your purchase.

All shipping prices are displayed in U.S. dollars (USD).

3. Order Processing

Orders are processed through our fulfillment network and third-party logistics partners.

Processing times may vary depending on inventory availability, product type, and fulfillment location.

Business days generally exclude weekends and recognized holidays.

Any processing timeframe specifically communicated for your order forms part of the applicable shipping commitment.

4. Estimated Delivery Times

Delivery times vary depending on the product, destination, warehouse location, and shipping method.

Some products may ship from warehouses outside the United States.

Where available, estimated delivery information will be presented on the product page, during checkout, or in your order communications.

Delivery estimates are not guaranteed arrival dates unless expressly stated as guaranteed.

Processing time and carrier transit time are separate stages of fulfillment.

5. Tracking Your Order

When tracking information becomes available, we will provide shipment details through the email address associated with your order or through the order-tracking service.

Carrier tracking information may take some time to update after shipment.

You can use our Track Your Order page to review available tracking information.

6. Multiple Shipments

Orders containing multiple items may be fulfilled from different warehouses or locations.

As a result, items from the same order may arrive in separate packages and on different dates.

Where available, separate tracking information will be provided for each shipment.

7. Shipping Delays and Cancellations

We make reasonable efforts to ship orders within the timeframe communicated at the time of purchase.

If we are unable to ship your order within the applicable promised period, or within the period required by law when no shipping timeframe was specified, we will notify you and provide the required opportunity to agree to a revised shipping date or cancel for a prompt refund.

If an order cannot be fulfilled, we will cancel the affected order or items and issue the appropriate refund.

8. Customs, Duties, and Taxes

Some products may be shipped from international fulfillment locations.

Applicable sales taxes and shipping charges will be disclosed at checkout.

MarketRise does not intend for customers to face unexpected import charges after purchase. Any required import-related charges must be addressed through the applicable fulfillment arrangement or disclosed before the customer completes the order.

If a carrier requests an import-related payment that was not disclosed at checkout, please contact MarketRise Customer Support before making the payment.

9. Incorrect Shipping Information

Customers should provide complete and accurate shipping details at checkout.

If you notice an error, please contact us immediately.

We will attempt to correct the information before shipment, but changes may not be possible once an order has been processed or handed to the carrier.

If delivery fails due to an incorrect address provided by the customer, we will review the available resolution options and disclose any applicable redelivery charges before proceeding.

This section does not affect rights available under applicable law.

10. Lost, Missing, or Damaged Packages

If your package is missing, damaged, or has not arrived as expected, please contact us with your order number and relevant details.

Our support team will investigate the issue with the relevant fulfillment partner or shipping carrier.

Where appropriate, we will arrange a replacement, refund, or other applicable resolution.

Please consult our Return & Refund Policy for further information.

11. Contact Information

For questions about shipping, delivery, tracking, or missing packages, please contact:

MarketRise Customer Support

Email: info@marketrisecommerce.com

Website: marketrise.store

MarketRise Commerce LLC

Make Everyday Easier.